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2022-10-11 https://www.carolinerock.com/sibyl daily 0.75 2020-11-12 https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593756688345-5W6Z5732QO2WXDQXG102/Final+Content+Revisions+-+2+%2824%29.jpg Sibyl @ IBM https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1544550633447-HYL41WDPSTSURD9I9PR8/Final+Content+Revisions+-+2.jpg Sibyl @ IBM https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1544550632831-GVIH2CV91DBUXVDFNKSL/Final+Content+Revisions+-+2+%281%29.jpg Sibyl @ IBM https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1544550632898-6SX0N57HMH8FRAH6D94F/Final+Content+Revisions+-+2+%282%29.jpg Sibyl @ IBM https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1544550633350-FASN1CLQVB6B4CZ6FZX5/Final+Content+Revisions+-+2+%283%29.jpg Sibyl @ IBM https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1544637830515-C3CIHU37HU4O7RNXIG28/20171205_193119.jpg Sibyl @ IBM https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1544637852945-U8CXPZW3HLWT88XCKC3V/IMG_7021.jpg Sibyl @ IBM https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1544637865037-OW31FBY9QMJAU5OBFFH7/IMG_7042.JPG Sibyl @ IBM https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593787454922-UWKYAI1QKOI6YZM0X8DJ/20171205_192902.jpg Sibyl @ IBM https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593756747798-7YBTDX3YCU0AERKOWRZM/Final+Content+Revisions+-+2+%2841%29.jpg Sibyl @ IBM When we last saw Owen, he was left feeling anxious because he still has 34 washing machines that could break down at any moment. https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593756747787-G9L8CEKBCW927R0091NS/Final+Content+Revisions+-+2+%2840%29.jpg Sibyl @ IBM That’s where Sibyl comes in. https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593756748256-O1ZU92HI7CGVX5KLA8XM/Final+Content+Revisions+-+2+%2842%29.jpg Sibyl @ IBM Owen has IBM Ingrid come to his facility and hook up sensors in his machines to the IBM Cloud. https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593756748362-C35DJ17KDFT2KJGGCLK4/Final+Content+Revisions+-+2+%2843%29.jpg Sibyl @ IBM Now, Owen and Martin can use Sibyl on their phones to communicate about maintenance issues. https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593756748822-K3F51XFW03ASU45ZM7F3/Final+Content+Revisions+-+2+%2844%29.jpg Sibyl @ IBM Now, all of Owen’s machines are connected to the cloud, enabling data to flow to existing technologies, like Owen’s smartphone and computer. https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593756749069-OCG9BBP9E97TV6Z3PFCZ/Final+Content+Revisions+-+2+%2845%29.jpg Sibyl @ IBM Okay, so now we’re going to walk through the same problem Owen faced in his As-Is, but now utilizing Sibyl’s capabilities. https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593756749335-KOBVYUH7UGWV5RWLGZZ5/Final+Content+Revisions+-+2+%2846%29.jpg Sibyl @ IBM Owen gets an alert on his smartphone: “Hey Owen! …” https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593756749560-CO4EXXMUAD1VZP7URR8H/Final+Content+Revisions+-+2+%2847%29.jpg Sibyl @ IBM Owen can see exactly which 2 machines at which location need maintenance attention. These machines are still currently running, but need action to keep them that way. https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593756749929-RKA6ZKFCIS3GRIX0X3HS/Final+Content+Revisions+-+2+%2848%29.jpg Sibyl @ IBM Sibyl shows Owen the part at risk. https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593756750044-6X83HTW02ARL3UPTUUMS/Final+Content+Revisions+-+2+%2849%29.jpg Sibyl @ IBM Ahead of time, Owen can order a part by choosing from a list of vendors. https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593756750628-RKXEDZKX6JHXC7T69CO1/Final+Content+Revisions+-+2+%2850%29.jpg Sibyl @ IBM Owen can see Martin’s availability and select a day when the part will arrive. https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593756751161-FQPG5MM3NLONWZNSZGTU/Final+Content+Revisions+-+2+%2851%29.jpg Sibyl @ IBM Martin sees Owen’s request and knows everything will be ready when he gets there. https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593756751709-BCS27SB7QXORIALNCVLZ/Final+Content+Revisions+-+2+%2852%29.jpg Sibyl @ IBM The parts are waiting for Martin by the time he comes to Owen’s facility. https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593756752152-JGN492AUR1T1R8JM4ZXA/Final+Content+Revisions+-+2+%2853%29.jpg Sibyl @ IBM Martin can do his work quickly… https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593756753442-OBTHAEPMQ5Y1V8ON87OH/Final+Content+Revisions+-+2+%2854%29.jpg Sibyl @ IBM And in no time, Owen’s machines are good to go. https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593756754084-B05XBED2PUNNE3I675NW/Final+Content+Revisions+-+2+%2855%29.jpg Sibyl @ IBM Owen is thrilled by the cash he gets to keep in his pocket this time. https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593756754193-YPUWY59GL4J0WLRAAETW/Final+Content+Revisions+-+2+%2856%29.jpg Sibyl @ IBM That’s a big difference! https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593756754836-TF8F342RW7TSUOX58CL2/Final+Content+Revisions+-+2+%2857%29.jpg Sibyl @ IBM With Sibyl, Owen feels secure in his business and his machines. Martin’s time is reduced to only one visit. IBM Ingrid was happy to empower people like Owen. Owen’s workers aren’t overworked, and his clients feel confident that their laundry will be delivered on time. https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593756755922-MQ4JQ2QMWAMLTI4KPUDA/Final+Content+Revisions+-+2+%2860%29.jpg Sibyl @ IBM Sibyl helps Owen and Martin cut out costly steps and get the job done right the first time. https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1544637731494-B7I4EXKILZ8VR14BNJ46/IMG_4832.JPG Sibyl @ IBM https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1544637752574-0FYGT373YZ84K19TBPI3/IMG_4841.JPG Sibyl @ IBM https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593754700725-6NYYIANQGGYYKHDVMPRH/Screen+Shot+2020-07-03+at+12.38.01+AM.png Sibyl @ IBM https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593787251556-VY1KECUIIASFGDNFYSHT/pasted%252Bimage%252B0.jpg Sibyl @ IBM https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593754824398-CKM3PKQ8ID6KP2NW2VA8/Screen+Shot+2020-07-03+at+12.39.18+AM.png Sibyl @ IBM https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593754823995-DA3HL4V3CEPW72CQ0TOC/Screen+Shot+2020-07-03+at+12.39.26+AM.png Sibyl @ IBM https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593754825840-86PLXD9CLZINLKMQ7RQ6/Screen+Shot+2020-07-03+at+12.39.34+AM.png Sibyl @ IBM https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593755805413-O8PB5JJ9OTQ7S6ZJ5GLV/Final%2BContent%2BRevisions%2B-%2B2%2B%252810%2529.jpg Sibyl @ IBM This Owen, the owner of Laundry 101. Owen has several facilities in the Austin area. Today, we will be focusing on his downtown location. https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593755700064-PDUNX0X5DKN5W6T66N20/Final+Content+Revisions+-+2+%2811%29.jpg Sibyl @ IBM At this location, owen has specialized commercial washers and dryers and a 1 folding machine. https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593755700366-VLW7I0XUV3P853CKT11X/Final+Content+Revisions+-+2+%2812%29.jpg Sibyl @ IBM He also has 12 employees and 80 clients. Facilities like Owen’s typically service small business like clinics and or hotel spas. https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593755700410-0UE6C99BJP9LJ0AELWD1/Final+Content+Revisions+-+2+%2813%29.jpg Sibyl @ IBM One Monday, Owen pops in on his downtown location and sees that two machines are out of order. https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593755700751-YHEGDC6VSO13YTEKZJNO/Final+Content+Revisions+-+2+%2814%29.jpg Sibyl @ IBM Unable to diagnose the problem himself, Owen calls Martin, his maintenance specialist. Martin is the only guy in the area who can service machines like Owen’s. https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593755700759-HQ4ZJU58THWZREVP5J10/Final+Content+Revisions+-+2+%2815%29.jpg Sibyl @ IBM It’s Monday, but Owen can’t get Martin to come until Friday. This means his employees are going to have to work overtime to make up for two machines on downtime all week. https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593755701156-RV1R5HBE2KMTTCV6PTIV/Final+Content+Revisions+-+2+%2816%29.jpg Sibyl @ IBM When Martin arrives, he identifies a broken belt in Owen’s machines. https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593755701991-DA841BGVPDE5SSERMWUX/Final+Content+Revisions+-+2+%2817%29.jpg Sibyl @ IBM But Martin doesn’t have the particular part on hand. He’s going to have to order it and come back later. https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593755701472-Z71DWZEDL88T8JZOJAEA/Final+Content+Revisions+-+2+%2818%29.jpg Sibyl @ IBM Martin takes off, leaving Owen frustrated and still waiting. https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593755701869-PEY77MPRTPVPV07864O1/Final+Content+Revisions+-+2+%2819%29.jpg Sibyl @ IBM Owen has a big problem on his hands. https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593755702307-X7N6CKUYE11R05GFWOR5/Final+Content+Revisions+-+2+%2820%29.jpg Sibyl @ IBM A week later, Martin returns with the part in tow. https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593755702339-P2YG1EXNSRA3GH7E364Z/Final+Content+Revisions+-+2+%2821%29.jpg Sibyl @ IBM He’s finally able to service the broken machines. https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593755702635-3LZAE3KXHN6DBVNJ8B58/Final+Content+Revisions+-+2+%2822%29.jpg Sibyl @ IBM Owen’s machines are good to go! https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593755702682-LQN13Y8V2NNQZOFUIM7Q/Final+Content+Revisions+-+2+%2823%29.jpg Sibyl @ IBM But Owen is burdened by a huge bill at the end of this painful process. https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1593755702956-AHEJWPO7YWCZF9PZP5GE/Final+Content+Revisions+-+2+%2824%29.jpg Sibyl @ IBM And rather than feeling relieved, now he feels like the rest of his machines are just breakdowns waiting to happen. https://images.squarespace-cdn.com/content/v1/5a1f6a5b8dd04196f96c076d/1544577558839-K0Q3MRXJF0D3PS1VLK4I/20171205_192910.jpg Sibyl @ IBM https://www.carolinerock.com/design daily 0.75 2020-01-22 https://www.carolinerock.com/dayrise daily 0.75 2020-11-12 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